The introduction of AI at firms could lead to a recession due to mass job losses of professionals, Klarna’s chief executive ...

Klarna's CEO announced at London SXSW that AI will take over boring jobs, while humans will provide VIP service.

Forrester analyst Christina McAllister believes that Klarna underestimated the complexity of its customer service while ...

Sebastian Siemiatkowski says Klarna’s fastest risers aren’t traditional engineers — they’re business people who have learned ...

Klarna replaced 40% of its staff with AI, touting savings. However, customer dissatisfaction surged because the AI couldn't ...

Klarna Group Plc Chief Executive Officer Sebastian Siemiatkowski said his company saved around $2 million after it severed ...

After using AI to replace the work of 700 employees, Klarna CEO Sebastian Siemiatkowski says offering human customer service ...

With new reports suggesting that the U.S. economy will probably slow this year, economists and AI experts say more businesses ...

Yuan used an AI avatar of himself via Zoom Clips, the company's asynchronous video creation tool. The clip, which you can see ...

Buy now, pay later provider Klarna took another step toward a U.S. listing last week, reporting progress on its transition ...