Pros NetSuite’s CRM modules give you full visibility of every customer relationship from source to sale. Its CPQ feature is superb for complex B2B sales.

In the case of SAP, that strategy is broadly referred to as the Intelligent Enterprise, while Oracle frames its CRM offering now within the context of the Oracle Engagement Cloud. Oracle acquired ...

Social CRM is important because it's the first time a vendor has consolidated multiple, social-oriented CRM modules into a single product line. In addition, Oracle is taming the wild beast called ...

All Oracle CRM 11i.10 modules will be available within the next eight weeks. Pricing per module starts at $3,995 per user, subject to conditions in Oracle’s E-Business Suite pricing schedule.

The selection follows an extensive tender process. The Oracle CRM modules include tele-sales, tele-service, sales on-line, order management, and its 'service fulfillment manager'.

SAP CRM has the ability to show anyone the plans for creating demand, how fast products are selling, how many are in inventory, how fast the factories are running, the speed materials are flowing ...

The Boundaries of CRM Defining customer relationship management (CRM) seems like an easy question on the surface; easier, for example, then trying to explain Web services. As time goes by, however, ...

While Oracle recently rolled out its next-generation Fusion CRM application, there’s no end in sight for CRM on Demand, Lye said. “We’re making a strong commitment to those customers.

Oracle's acquisition campaign continued unabated with the Oct. 24 announcement that it is buying RightNow Technologies, a producer of cloud CRM and customer support applications, for $1.5 billion.