Discover key features of Microsoft Dynamics 365, along with pricing details, pros and cons, and how it compares with top CRM competitors.

Microsoft has yet to officially launch its Dynamics 365 offering, but pricing and licensing details are leaking early. As previously reported, Microsoft is planning to offer a variety of ways to ...

The route to so-called business transformation and digital disruption is being massively over-hyped. As we try to look for tangible tools in this space, Microsoft Dynamics 365 is essentially a ...

Beyond the sales realm, Copilot in Dynamics 365 Business Central, Microsoft’s business management system, tries to streamline creating e-commerce product listings.

Microsoft's coming Dynamics 365 ERP/CRM service has something called the 'Common Data Model' at its core. Here's more on what CDM is and why it matters.

Copilot in Dynamics 365 Customer Service helps employees deliver faster and more focused customer care.