Customer service teams often find themselves overwhelmed by the sheer volume of messages coming through WhatsApp Business ...

Meta has announced major upgrades to its WhatsApp Business platform at its annual Conversations event, which will enable ...

Businesses can now communicate with customers via WhatsApp voice calls, video calls and voice notes, plus more AI agents have ...

MSG91 is assisting businesses to make sure that customer engagement is simple by offering a scalable WhatsApp Business API.

Additionally, the platform is rolling out voice calling and unified campaign management to better support businesses using ...

Meta has introduced new features for WhatsApp Business users, aiming to make business communication smarter and more ...

Meta is rolling out voice calling for WhatsApp Business via API, enabling large businesses to connect with customers more ...

Meta has upgraded the WhatsApp Business platform with AI chat support, voice and video calling, and a centralised system.

Meta has announced major enhancements to the WhatsApp Business Platform at its global Conversations event held in Miami on ...

A major highlight is the integration of marketing tools within Meta’s Ads Manager. Businesses can now create and manage ...