The video triggered a Boston Inspection Services Department inspection of the location at the Back Bay MBTA station, which found 18 health code violations. The store was closed on May 28.

The Dunkin' location temporarily closed May 28 after city inspectors found 18 violations, from unsafe food storage to pest problems. The post Back Bay station Dunkin’ reopens, passes new ...

According to a City of Boston Inspectional Services report, 20 violations were found at the Dunkin' location, including inspectors finding a live cockroach on the side of a refrigerator at the ...