The change marks a major improvement in customer service, allowing beneficiaries and applicants to manage their Social ...

The Administration announced 24/7 access to the My online portal starting in mid-July as part of a broader customer service overhaul.

Retired professor Larry White says the email message he got on July 4 from the Social Security Administration was unlike any ...

SSA workers say the recent decision to involuntarily reassign 1,000 field office employees to man the 1-800 number flies in ...

One of the hallmarks that set the Social Security Administration apart from other government programs was its sedulous ...

So, this provision of the “One Big Beautiful” bill does not “protect Social Security.” Instead, according to the Committee ...

The Social Security Administration (SSA) has recently made historic progress in modernizing its services, aiming to directly ...

Though Commissioner Frank Bisignano has heralded the addition of AI assistants to the Social Security Administration’s ...

Shortly after Congress sent the bill to Trump’s desk, the Social Security Administration informed program participants in a ...

Social Security Commissioner Frank Bisignano lauded the $3.4 trillion fiscal tax package bill passed by the US House this ...

The agency said it is temporarily reassigning about 1,000 customer service representatives from field offices to work on the ...

The Social Security administration is moving some workers to do teleservice work and address their most pressing needs.