How technology can hinder instead of help an aligned CX and EX strategy and recommendations on how to manage it.

We’re aiming for a future where co-pilots incorporate context awareness and continuous learning to become true collaborative ...

Customers can now unlock deep behavioral insights and hyper-personalized customer engagement January 29, 2025 -- Celebrus, a leader in first-party digital data and identity verification, today ...

AI innovation costs drop dramatically. DeepSeek R1 slashes AI model costs to 3-5% of previous levels, reshaping the economics ...

Three ways your brand can take a page out of Damola and Red Lobsters approach to increase transparency, communication and ...

Led by Ocean Azul Partners and marketing & advertising industry executives to redefine how AI agents and human marketers ...

Automation tools can improve efficiency at every stage of the sales pipeline. Monday CRM makes automation easy.

Newgen Software, a global provider of AI-enabled digital transformation platform, has been recognized as a ‘Leader’ in two IDC MarketScape reports – IDC MarketScape: Worldwide Intelligent Customer ...

Seasoned Executive Has 30 Years of Experience in Enterprise Software, Specializing in Customer Relationship Management (CRM) Platforms SAN FRANCISCO--(BUSINESS WIRE)--SugarCRM, provider of the ...

GA4 metrics help marketers get a clear picture of how customers engage with their sites, and they offer a practical way to ...

The challenge isn't replacing humans but reinventing how we integrate human skills into AI-driven experiences.

I teamed up with AI for 2025 marketing predictions. Expect insights, surprises and a few bold takes on the future of ...