Carnival Cruise Line’s brand ambassador shared updated information on Celebration Key, the cruise line’s private Bahamian ...

Carnival Cruise Line has taken criticism for not playing current hip-hop hits onboard. But is this music officially banned?

Carnival Cruise Line shares serious weather warning originally appeared on Come Cruise With Me. Hurricane season runs from ...

Carnival Cruise Line pushes back against viral claims that it has banned certain music genres, dances and accessories, saying ...

Carnival Cruise Line explains how tips get divided originally appeared on Come Cruise With Me. Tips, sometimes called gratuities, may be the single most controversial thing on cruise ships. Most ...

Carnival cruisers have a right to be frustrated about the cruise line’s new loyalty program, but this type of response is ...

Carnival's elimination of lifetime loyalty status has long-time cruisers furious. Comments from their brand ambassador suggest adjustments might be possible.

Carnival Cruise Line will partner with The Coca-Cola Company as its preferred beverage partner across its North American ...

Carnival Cruise Line Brand Ambassador John Heald, who diligently responds to hundreds of passenger questions and complaints every day on his popular Facebook page, doesn’t deserve the onslaught ...

Brand Ambassador John Heald has struggled to keep up with the outrage over Carnival's new loyalty program.

Carnival Cruise Line has updated its policies. These updates cover music, fan use, and passenger conduct. Rumors circulated online, but Carnival says many policies aren't new. The cruise line denies ...

This is why John Heald, Carnival Cruise Line's popular ambassador, recently addressed the issue on his Facebook page, posting a video stating that the new Loyalty Program is not yet final.